Terms of Service

Please read these Terms of Service (“Terms”) carefully before using the Velovestor trading platform and associated services (“Services”) operated by Velovestor Ltd. (“Velovestor”, “we”, “us”, or “our”), a company registered in England and Wales, with registered offices at 1 Canada Square, Canary Wharf, London, E14 5AB, United Kingdom.

By registering an account, accessing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately cease using our Services.

1. Agreement to Terms

These Terms constitute a legally binding agreement between you and Velovestor Ltd. governing your access to and use of our platform, website, mobile applications, and all related services. These Terms supersede all prior agreements, representations, and understandings between you and Velovestor with respect to the subject matter hereof.

2. Eligibility

To use our Services, you must:

• Be at least 18 years of age or the age of legal majority in your jurisdiction of residence, whichever is higher.
• Have the legal capacity to enter into binding contracts in your jurisdiction.
• Not be a resident of, or located in, a jurisdiction where the use of our Services is prohibited or restricted by applicable law. Restricted jurisdictions include, without limitation, the United States of America, Canada, and any jurisdiction subject to relevant sanctions.
• Not be subject to any financial sanctions or on any relevant watchlist or blocked persons list.

By registering, you represent and warrant that all of the above conditions are satisfied. We reserve the right to request documentation verifying your eligibility at any time.

3. Account Registration

To access our trading Services, you must register an account by providing accurate, current, and complete information as prompted by the registration form. You agree to maintain and promptly update your account information to keep it accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials, including your password and any two-factor authentication codes. You accept full responsibility for all activities that occur under your account. You must immediately notify Velovestor of any actual or suspected unauthorised use of your account by contacting us at support@velovestor.com.

You may only hold one account with Velovestor. The creation of multiple accounts by a single individual or entity, or on behalf of a single individual or entity, is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any bonuses or promotions received.

4. Identity Verification (KYC / AML)

In accordance with our legal and regulatory obligations under applicable anti-money laundering (AML) and counter-terrorist financing (CTF) legislation, we are required to verify the identity of all clients. You agree to provide such identity documents and information as we may reasonably request, including government-issued photo identification and proof of address.

Until such time as your identity has been verified, we may impose restrictions on your ability to make withdrawals, increase deposit limits, or access certain features of the platform. We reserve the right to decline to open an account, or to close an existing account, where we are unable to satisfactorily verify your identity.

5. Deposits and Withdrawals

Deposits must be made using payment methods that are in your own name. Third-party deposits are not permitted. The minimum deposit amount is $5 USD(or currency equivalent). Minimum and maximum limits may vary by payment method.

Withdrawal requests are subject to identity verification and AML checks. Withdrawals will generally be processed within 1–5 business days, depending on the payment method selected. We reserve the right to request additional documentation prior to processing a withdrawal. Funds will be returned to the same payment method used for the original deposit wherever possible.

Any bonuses credited to your account are subject to applicable wagering or turnover requirements, which are detailed in our Bonus Terms and Conditions. Bonuses may not be withdrawn until all applicable requirements have been met.

6. Trading Services

Our platform provides access to fixed-return trading instruments (“trades”) across a range of underlying assets, including foreign exchange pairs, cryptocurrencies, commodities, and indices. Each trade has a defined expiry time and a defined payout rate, both of which are displayed to you before you confirm the trade.

Once a trade is submitted and confirmed, it cannot be modified or cancelled, except where an early close facility is expressly made available by us. Settlement prices are determined by reference to our price feed at the moment of trade expiry.

We do not provide financial advice. The Services are provided on an execution-only basis. Past results achieved on the platform are not indicative of future performance.

7. Prohibited Activities

You agree that you will not, and will not permit others to:

• Use the Services for any unlawful purpose or in violation of any applicable laws or regulations.
• Use any automated system, software, or robot to access or interact with the platform in a manner not expressly authorised by us.
• Attempt to gain unauthorised access to any part of the platform, its systems, or the accounts of other users.
• Engage in any form of arbitrage, bonus abuse, or exploit any technical error or pricing anomaly on the platform.
• Engage in money laundering, fraud, or any other financial crime.
• Copy, modify, distribute, or reverse-engineer any part of the platform or its content.
• Post or transmit any content that is unlawful, defamatory, obscene, or otherwise objectionable.

8. Intellectual Property

All content, software, technology, and materials available on our platform, including but not limited to text, graphics, logos, data feeds, and user interface design, are the exclusive property of Velovestor Ltd. or our licensors and are protected by applicable intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial use in accordance with these Terms. No rights are transferred to you beyond this limited licence.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Velovestor Ltd. and its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of or inability to use the Services.

In any event, our total aggregate liability to you for any claims arising under or in connection with these Terms shall not exceed the total amount deposited by you to your account in the twelve (12) months immediately preceding the event giving rise to the claim.

We do not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify, suspend, or discontinue any part of the Services at any time without notice.

10. Indemnification

You agree to indemnify, defend, and hold harmless Velovestor Ltd. and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Services, your breach of these Terms, or your violation of any applicable law.

11. Termination

We reserve the right to suspend or terminate your account and access to the Services at any time and without prior notice if we reasonably believe you have breached these Terms, engaged in fraudulent or illegal activity, or if required to do so by applicable law or a competent regulatory authority.

Upon termination, your right to access and use the Services will immediately cease. Where termination is not a result of your breach, any remaining balance in your account (excluding bonuses subject to unfulfilled wagering requirements) will be returned to you in accordance with our withdrawal procedures.

You may terminate your account at any time by contacting our support team at support@velovestor.com.

12. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms. Notwithstanding the foregoing, we reserve the right to bring proceedings against you in any competent court in your country of residence.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide reasonable notice of material changes by posting an updated version on our platform and, where appropriate, by notifying you by email. Your continued use of the Services following such notice constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Services.

14. Contact

If you have any questions about these Terms, please contact us at:

Email: legal@velovestor.com
Post: Legal Department, Velovestor Ltd., 1 Canada Square, Canary Wharf, London, E14 5AB, United Kingdom